Shipping and Returns
As orders are confirmed, shipment is sent within 24 hours of next business day. Soothe is pleased to offer Free Ground Shipping & Handling within the U.S. for all orders until the end of 2022. Ground Shipping & Handling generally takes 5-7 business days from the time an order is placed to arrival at your door. This excludes weekends and holidays within the United States.
Expedited 2 day shipping will add an additional $25 per order.
If you have additional Shipping & Handling questions, please call us at
(844) 9SOOTHE or (844) 976-6843
Soothe Organics 60-Day Refund Policy
At Soothe Organic, we’re passionate about customers – the quality of the ingredients you consume, your health and well-being, and your experience with us.
We believe you should experience the amazing benefits of our premium CBD formulas without hesitation. That’s why we’ve enacted a 60-day try-without-reservation refund policy. If any of our Soothe products do not meet your expectations, Soothe Organic will refund your purchase up to 60 days after purchase.
Your satisfaction is our number one priority, so we are happy to provide you with a full refund and assist you in finding a product that will better suit your needs.
You can easily request a refund by utilizing any of the options below.
Email: refunds@sootheorganic.com
Call us at (844) 9SOOTHE or (844)-976-6843
The Soothe Organic family thanks you for giving us the opportunity to serve you.
We would LOVE to hear from you with any questions or concerns. Please reach out to any of our channels at any time. Our Customer Service Department is open Monday-Friday 8:30am-5pm Mountain Time. If you reach out, outside of our Customer Service hours we are committed to responding by the next business day.