Shipping and Returns

Shipping

Orders are processed within 1 business day. We offer free ground shipping on all U.S. orders over $50. Ground shipping typically takes 5–7 business days from the time your order is placed to arrival at your door (excluding weekends and holidays).

Expedited 2-day shipping is available for an additional $25 per order.

Questions about your shipment? Call us at (307) 224-2556 or email info@sootheorganic.com.

Our 60-Day Money-Back Guarantee

We're a Wyoming-based family business, and we don't think trying USDA Certified Organic CBD should be a gamble. If any Soothe Organic product doesn't meet your expectations, we'll refund your purchase up to 60 days after you buy it. No hoops, no hassle.

To request a refund:

We're also happy to help you find a product that better suits your needs — sometimes a different format or strength is all it takes.

Customer Service Hours

Monday–Friday, 9:00 AM – 4:00 PM Mountain Time. If you reach out outside those hours, we'll respond by the next business day.

USDA Certified Organic CBD from a Wyoming-based family business. Third-party tested, every batch, results published. Only about 5% of CBD brands can say that.