Privacy Policy

Last updated: July 21, 2026

Soothe Organic ("we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to sootheorganic.com.

1. Information We Collect

Information you give us: name, email address, shipping and billing address, phone number, and order details when you make a purchase, create an account, join our email list, or contact customer service.

Information collected automatically: device and browser information, IP address, pages viewed, and shopping activity, collected through cookies and similar technologies when you browse our site.

Payment information: payments are processed securely by our payment providers. We do not store your full card number.

2. How We Use Your Information

We use your information to process and deliver orders, provide customer service and honor our 60-day guarantee, send order updates, send marketing emails you've signed up for (you can unsubscribe anytime), improve our site and products, and comply with legal obligations, including age-verification requirements.

3. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run the store — such as our e-commerce platform (Shopify), payment processors, shipping carriers, and email service — and only as needed to provide their services, or where required by law.

4. Cookies

We use cookies to keep your cart working, understand how visitors use the site, and measure marketing. You can control cookies through your browser settings; disabling them may affect site functionality.

5. Email Marketing

If you join our list, we'll send occasional emails about products and offers. Every email includes an unsubscribe link, and unsubscribing stops marketing emails immediately. We'll still send transactional emails about your orders.

6. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. To make a request, email info@sootheorganic.com — we'll respond within the timeframe required by applicable law.

7. Data Security & Retention

We use industry-standard safeguards to protect your information and keep it only as long as needed for the purposes described here or as required by law.

8. Children's Privacy

Our site and products are for adults 21 and over. We do not knowingly collect information from anyone under 21.

9. Changes to This Policy

We may update this policy from time to time; the "Last updated" date reflects the current version.

10. Contact Us

Privacy questions? Email info@sootheorganic.com or write to: Soothe Organic, 411 North Forrest Drive #50307, Casper, WY 82605. Phone: (307) 224-2556, Monday–Friday, 9:00 AM – 4:00 PM Mountain Time.